Ejari Download: How to Get and Print Your Certificate

You can do an Ejari download for free from the Dubai Land Department (DLD) website or the Dubai REST app, and print the certificate from the PDF. You need your Ejari contract number, plus the DEWA premises number or municipality details of the home. Published guides also describe a UAE Pass route that needs neither number. This guide covers each route, how to print, how to find a lost Ejari number, and what to do when the certificate will not load.

What is the Ejari certificate and why do you need a copy?

The Ejari certificate is the proof that your tenancy contract is registered with the DLD. Landlords, DEWA, immigration and the Rental Dispute Centre all ask to see it. Our Ejari explainer covers what Ejari is and why it matters. This page deals with getting your own copy.

The DLD says all customers need an Ejari to use the DEWA move-in service, so the certificate is often the first document you chase after signing a lease. Published guides from Gulf News, Bayut and Dubizzle also list it for sponsoring a family visa, sponsoring a domestic worker, and setting up new phone and internet connections. Either party named on the contract can ask for a copy. You do not have to go back to the agent or landlord who registered it.

Which Ejari download route should you use?

Route	What you need	Cost	Best for
DLD website form	Ejari contract number, DEWA premises number, municipality number, sub number	Free	Anyone with the contract papers to hand, on a computer
Dubai REST app	A Dubai REST account, and the contract details	Free	Tenants who want the PDF straight on a phone
UAE Pass app	A verified UAE Pass account linked to your Emirates ID	Free	Tenants who have lost the numbers
Ask the DLD for an old copy or attachment	Your details, sent by email or WhatsApp as set out in the DLD FAQ	Not stated by the DLD	Old or lapsed contracts that no longer show

The DLD download page does not state a fee, and our explainer notes there is no charge for downloading a certificate that already exists. Fees apply to registering or renewing, not to downloading.

How to download your Ejari certificate from the DLD website

The DLD publishes a public form called Download Rental Certificate (Ejari). Follow these steps as of October 2026:

1. Open the Download Ejari Certificate page on dubailand.gov.ae.
2. Enter your Ejari contract number. This is the number printed near the top of your Ejari contract.
3. Enter the DEWA premises number. The form asks for a 9 digit number, which is on your DEWA bill.
4. Enter the municipality number and the sub number. The form marks these as required.
5. Complete the captcha and press the download button.

The form marks mandatory fields with an asterisk. If a number is wrong, it returns an error such as "Please enter a valid contract number", "Please enter a valid 9 digit dewa number", "Invalid captcha" or "We could not find any data based on the information which you had provided".

How to download Ejari from the Dubai REST app

The DLD FAQ says the certificate is available in Dubai REST as well as on the website. Published guides describe the same path: sign in or create an account, open the Certificates section, choose the Ejari download option, fill in the fields and save the file to your phone. Menu names change between app versions, so look for your registered contracts or certificates rather than a particular button label. Our guide to who does what between the DLD, RERA and the Dubai REST app explains the app in more detail.

If you registered or renewed through the app, the contract is already linked to you. That makes this route the least error prone, because you rarely need to retype the long numbers.

How to download Ejari with UAE Pass

Gulf News, Bayut and Dubizzle all describe a third route through UAE Pass, the national digital identity app. It does not appear on the DLD download page, so treat it as a route reported by those guides and check that it works for your contract. They describe these steps:

1. Open UAE Pass and make sure your account is verified with your Emirates ID.
2. Tap Documents, then the plus icon.
3. Scroll to the Dubai Land Department section and choose Tenancy Contract.
4. The app checks whether a DLD tenancy contract is registered against your Emirates ID. This takes a few minutes.
5. When the notification arrives, go back to Documents and open the contract.

The advantage is that you do not need the Ejari number or the DEWA premises number. The catch is that the contract only appears if it is registered under your Emirates ID. If nothing shows, that is a useful signal in itself. It usually means the registration is missing, incomplete or under a different person.

How to find your Ejari number

People also search for "ejari number" because the website form will not work without it. The DLD FAQ says the contract number appears at the top of the contract. You can also find it in these places:

• The Ejari certificate or contract you already hold, near the top left.
• The email or text message sent when the registration was approved.
• The signed tenancy contract, if the agent wrote it in after registering.
• Your Dubai REST or UAE Pass account, if the contract is linked to your Emirates ID.
• Your landlord, agent or property management company, who filed the registration.

What if you lost the Ejari number?

Try the UAE Pass route first, since it needs no number. If that shows nothing, ask the agent or manager who registered the contract. As a last step, contact the DLD using the details on dubailand.gov.ae and have your Emirates ID and the property details ready. The DLD FAQ says old copies and attachments can be requested by email or WhatsApp through the Department.

Where is the DEWA premises number?

It is on your DEWA bill, and it is 9 digits long on the DLD form. Published guides also say it and the municipality number sit in the Leased Unit section of the Ejari document. If you have never received a bill in your name, ask the landlord or agent for it, or contact DEWA customer service.

Ejari download not working? Common fixes

The form says no data found

Check every digit of the contract number and the 9 digit DEWA number. A transposed digit is the usual cause. Make sure the DEWA number matches the unit you rent, not a previous home.

The website will not load or the captcha fails

Try another browser, clear the cache, or switch to the Dubai REST app. If the app asks for a login, use the same UAE Pass or account details you used for registration.

The registration was never completed

A tenant can start registration, but the DLD says the landlord must approve it. If the landlord never approved it, no certificate exists. Ask whoever handled the registration to check its status. Our page on Ejari and tenancy contracts explains what a complete registration looks like.

A company registered the lease

Where a company manages the property, ask it for the contract number. The DLD notes that where a company manages the property, the company rather than the tenant handles Ejari actions such as cancellation, so it is the right party to ask.

You are a co-occupant

The DLD says no certificate is issued for co-occupants, but they can be registered as co-occupants in Dubai REST. The tenant of record downloads the certificate and shares it.

How to check your Ejari status

The DLD pages I opened do not describe a separate status check, but published guides do. They say you can open your registered contracts in Dubai REST, UAE Pass or the DLD website, and that a pending request shows in the app until the landlord approves. If you started a registration and cannot find a certificate, look for the request in the app first. If the contract is not there, the filing did not go through, and it is better to know that before you need the certificate for DEWA.

How do you print the Ejari certificate?

Searches for "ejari print" come down to one task: print the PDF properly.

1. Download the PDF, then open it on a computer rather than a phone.
2. Check the contract number, the names, the property details and the dates against your signed contract.
3. Print the full page on A4. Keep the QR code, the contract number and any footers.
4. Save the PDF in two places, such as email and cloud storage.

A clean print or the PDF on your phone is usually enough, because the QR code lets the reader verify it against the DLD record. Our explainer notes that a printed PDF is enough and you do not need a stamped original. Do not photograph a screen or crop the page. If you have no printer, any print shop can print the PDF from a USB stick or email.

Documents and details checklist

Item	Needed for	Where to find it
Ejari contract number	DLD website, Dubai REST	Top of the contract or certificate, approval email
DEWA premises number (9 digits)	DLD website form	DEWA bill
Municipality number and sub number	DLD website form	Leased Unit section of the contract, per published guides
Emirates ID linked to UAE Pass	UAE Pass route	Your UAE Pass account
Dubai REST account	App route	Create one in the app

Ejari certificate, Ejari contract and tenancy contract: what is the difference?

These three terms are used loosely, which is why people struggle to find the right document.

Document	What it is	Who holds it
Tenancy contract	The agreement you and the landlord sign, in the DLD's Unified Tenancy Contract form	Tenant and landlord
Ejari registration	The record of that contract in the DLD system, with its own contract number	The DLD
Ejari certificate	The e-Contract Registration Certificate issued once the registration is approved	Tenant and landlord, downloadable on request

The DLD service page calls the document issued after registration the e-Contract Registration Certificate, and the download service calls it the Rental Certificate (Ejari). They are the same document. When an office asks for your "Ejari", it almost always means this PDF.

How to avoid chasing the certificate again

• Download the PDF the same day the registration is approved, and email it to yourself.
• Write the Ejari contract number on the first page of your tenancy contract.
• Keep the latest DEWA bill with your tenancy papers, since the website form asks for its premises number.
• Download the new certificate each year after renewal, because the old one covers the old term only.
• If you leave the home, keep a copy of the final certificate and the cancellation approval for your deposit discussion. Our guide to getting your deposit back explains why paperwork matters.

Where is the Ejari certificate used?

• Connecting DEWA when you move in.
• Sponsoring family for a residence visa.
• Opening a Rental Dispute Centre case. Read how it works in our guide to rental disputes and the RDC.
• Renewing the tenancy. Our guide to renewing your tenancy shows when to register again.

If you are still choosing a home, our renting process page shows where Ejari sits in the steps, and you can browse apartments for rent across Dubai.