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Ejari Cancellation: How to Cancel Ejari and When You Need To

TRPE Team
Updated 27 Oct 2026 · 7 min read
Ejari Cancellation: How to Cancel Ejari and When You Need To

To cancel Ejari, you file a cancellation request through the Dubai REST app or the Ejari system on the Dubai Land Department (DLD) website, or at a Real Estate Services Trustee Centre. As of October 2026 the DLD lists online cancellation as free and a trustee centre fee of AED 40 plus VAT. The service is meant for a tenancy that has ended and a property that has been vacated, and a still active contract needs the owner's agreement.

When do you need to cancel Ejari?

You need to cancel when a registered tenancy ends and a new one will follow, or when the tenancy ends and you want the record closed. The DLD FAQ says a new tenant's Ejari cannot be created until the previous tenant's Ejari is cancelled. That makes cancellation the step that unblocks the next tenant, so owners usually push for it. Typical cases are:

  • You are moving out at the end of the contract.
  • The landlord is re-letting the home or moving back in.
  • You have agreed an early exit with the landlord.
  • The contract was registered with wrong details and must be replaced. Active Ejari details cannot be modified, so you cancel and register again.

Our Ejari explainer shows where cancellation sits in the life of a tenancy.

Who can cancel Ejari?

The DLD sets different rules for each situation.

SituationWhat the DLD says
Lease has expiredLandlord approval is not required to cancel
Lease is still active, at a trustee centreA letter or NOC from the owner requesting cancellation is required
Lease active, via Dubai RESTAn approval request goes to the owner
Property has a management companyThe management company handles the cancellation, not the tenant
Someone else's contractA tenant cannot cancel another person's Ejari contract

How to cancel Ejari online

  1. Log in to the Ejari system on dubailand.gov.ae or the Dubai REST app.
  2. Choose the Cancel Tenancy Contract service.
  3. Complete the required data and submit the request electronically.
  4. Wait for approval. The DLD sends an email once the request is approved.

The online route is free according to the DLD service page. App cancellation is limited to cases where the tenant and landlord are both individuals and the owner's data is up to date. The official page is Cancel Tenancy Contract.

How to cancel Ejari at a trustee centre

  1. Visit a Real Estate Services Trustee Centre.
  2. Submit the documents for a completeness check.
  3. Staff enter and approve the transaction.
  4. Pay the fee and keep the receipt.

Take the original Unified Tenancy Contract and your Emirates ID. If you act for someone else, take a power of attorney. A power of attorney issued in Dubai can be referenced by number, while one from another emirate must be attached. If the contract is still active, add the owner's letter requesting cancellation. The DLD lists about 25 minutes of service time, excluding waiting.

The trustee route works only where the property is not managed by a real estate company, or by an owner with Ejari system access.

Documents you need to cancel Ejari

DocumentWhen it is neededSource
Original Unified Tenancy ContractAt a trustee centre. If the contract is still active it must be presentedDLD service page
Emirates ID of the applicantAt a trustee centreDLD service page
Power of attorneyIf you act for the tenant or owner. A Dubai power of attorney can be given by number, one from another emirate must be attachedDLD service page
Owner's letter requesting cancellationIf the contract is still activeDLD service page
Final DEWA bill showing no balanceListed by Dubizzle and betterhomes for online requestsPublished guides, not the DLD page
Landlord NOCListed by guides for early cancellationPublished guides

The DLD page does not list documents for the online route, so follow the screens in the app and have the items above ready in case it asks for them.

What published guides describe for cancelling in the app

Betterhomes says you log in with UAE Pass, select the active contract in your property section, upload the final DEWA bill with a zero balance and a signed cancellation letter or landlord NOC, choose a reason and submit. It says that after approval the property status changes to vacant within a few working hours. Bayut and Property Finder describe a similar flow on the DLD website that ends with a termination reference. Screens differ between versions, so treat these as a guide and follow what the app asks for.

How much does it cost to cancel Ejari?

ChannelFee
Dubai REST app or Ejari systemFree
Real Estate Services Trustee CentreAED 40 plus VAT service partner fee

The DLD FAQ also says cancellation is free when the owner or real estate company cancels, and AED 40 at a trustee office. Payment methods are credit card, cash and Noqodi Wallet.

Ejari cancellation and your DEWA final bill

DEWA and Ejari are linked. The DLD says all customers must obtain Ejari for DEWA move-in, and PropSpace reports an integrated move-out process in 2026 for qualifying properties, where starting the cancellation prompts DEWA to contact the tenant for final settlement. Whether or not that applies to your building, the order below keeps things clean:

  1. Give notice to the landlord as your contract requires.
  2. Book a move-out inspection and photograph the home.
  3. Settle the DEWA and chiller accounts and keep the final bills.
  4. Hand back the keys and get a signed handover.
  5. Cancel Ejari, or confirm the landlord or manager has done it.

What happens if you do not cancel Ejari?

  • The Ejari record keeps showing the home as leased to you. The DLD says a new tenant's Ejari cannot be created until yours is cancelled, so your landlord cannot register the next tenant.
  • Without proof that the property was returned, the DLD FAQ says the lease may be treated as continuing.
  • You may get stuck in a dispute over who owes what, so keep the handover proof and the approval email.

Cancelling Ejari when you leave, renew or sell

SituationWhat happens to Ejari
You move out at the end of the contractCancel the old record. A new tenant gets a new registration
You renew with the same landlordYou do not cancel. You register the renewed term, see our guide to renewing your tenancy
The landlord sells the homeAsk the new owner or manager how they will handle the record, and read what happens when your landlord sells
The registration has a mistakeActive details cannot be edited, so cancel and register again

Can a tenant end an active contract early?

Cancelling Ejari does not end the lease by itself. It records that the tenancy is over. If the contract is still running, you need the landlord's agreement first, and the contract's early termination clause governs what it costs. Our guide to renting in Dubai notes that leaving early usually costs one to two months' rent, but only if the contract says so. Read that clause before you sign, and again before you give notice.

How to agree an early exit in writing

  1. Ask the landlord for a move-out date and any early termination charge in the contract.
  2. Agree the date, the charge and the handover in writing, signed by both sides.
  3. Ask the landlord for the written request or NOC that the DLD asks for on an active contract.
  4. File the Ejari cancellation once the date is agreed.
  5. Complete the handover, settle DEWA and agree when the deposit comes back.

What should you do after you cancel?

Prove the property was handed back

The DLD FAQ advises the tenant to return the property in its original condition and obtain proof of its return to the owner. Without proof, the lease may be treated as continuing. Take dated photographs and a signed handover.

Recover the deposit

The DLD says the landlord must return the security deposit, or the remaining part, once the lease ends and the property is back in the same condition. Our guide to getting your deposit back explains what can be deducted and how to document it.

Settle utilities

Close DEWA and any chiller accounts, and keep the final bills. See our page on DEWA and chiller charges.

Register the next tenancy

If you are moving to a new home, the new landlord or agent registers a fresh Ejari for it. Browse apartments for rent to compare options.

Cancellation certificate and common problems

The DLD FAQ says a rental cancellation statement from Ejari is not needed to register a court claim. If you want a record, keep the approval email. Common problems are a management company that must act for you, an owner who has not approved the request, and a contract number that does not match. If a dispute follows, read how the Rental Dispute Centre works.

For landlords and property managers

If you let out a home, cancellation is your task as much as the tenant's, because you cannot register the next tenancy until the old one is closed. The DLD FAQ says cancellation is free when the owner or real estate company cancels, and the system route is open to licensed management companies and to individual owners who own and manage their own properties. Make closing the record part of your move-out checklist, next to the inspection and the deposit. If you would rather not handle the paperwork, our property management service covers tenancy registration and renewals for owners.

Buying or renting in Dubai?

Ask one of our agents on WhatsApp about renting in Dubai: areas, budgets and contracts.

Frequently asked questions

How do I cancel Ejari?

File a Cancel Tenancy Contract request in the Dubai REST app or the Ejari system on the DLD website, or visit a Real Estate Services Trustee Centre. An email confirms approval online.

How much does it cost to cancel Ejari?

The DLD service page lists online cancellation as free and a trustee centre partner fee of AED 40 plus VAT, as of October 2026.

Can a tenant cancel Ejari without the landlord?

If the lease has expired, the DLD says landlord approval is not required. For a lease still active, a trustee centre needs the owner's letter and Dubai REST sends an approval request to the owner.

Why must I cancel Ejari before a new tenant moves in?

The DLD says a new tenant's Ejari cannot be created until the previous tenant's Ejari has been cancelled.

What if a management company looks after the property?

The DLD says the tenant cannot cancel in that case and the management company does it. Ask the company to file the cancellation.

Does cancelling Ejari return my deposit?

No, they are separate. The DLD says the landlord must return the deposit, or what remains, once the lease ends and the property is returned in the same condition. Keep proof of return.

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